Shipping Policy

How fast will my order be processed?

Orders placed on weekdays will be processed within 5 business days after the order is placed. Please note that we do not process, or ship orders on Saturdays and Sundays or Holidays. Business days are Mondays through Fridays, excluding holidays.

What shipping options do you have?

- International order: 4-10 business days by UPS/Aramex. Free Shipping.

- Hong Kong local order: 1-2 business days by SF. Free shipping.

***Remote areas take 3-4 more days to deliver. If the address is incorrect or unclear, the delivery time will be delayed for at least 3-5 days.

Orders may be subject to customs clearance, which may cause delays beyond the provided delivery estimates.

Please note that your order will be held by customs until the carrier receives customs clearance information. No.3 Studio is not responsible if a package is detained or confiscated by customs.

Delivery time may be extended

Kindly ensure that all of your shipping details (i.e., full address, telephone number, e-mail) are entered correctly during the checkout process. Please be aware that we will not be responsible for any loss of parcel caused by any incorrect shipping details.

VAT & Taxes

We will not charge any tax. When an order is shipped internationally, All applicable custom fees, taxes and duties are the customer's sole responsibility. Such charges are not included in the product price or shipping cost.

How is my credit card information saved?

We do not store any of your credit card information on our website. We use Stripe Payments, a reputable and secure payment processor available, for processing all of our online transactions.